Go to https://account. t-mobile. com. Sign in with your T-Mobile account info. Click Account. Select the line/phone you want to unlock. Click Check device unlock status under “Device details. " If you see “Device unlocked,” your phone is already unlocked and can be used with any other compatible carrier. If you see “Device locked,” it can only be used on the T-Mobile network (for now).

You bought the phone through T-Mobile. The phone is paid-in-full. If you’re on a payment plan and haven’t finished making payments on the phone, you can pay off the remaining balance now. If your phone has JUMP! On Demand and an active Equipment Installment Program (EIP) payment plan, it cannot be unlocked. It is possible that you can buy yourself out of the lease to own the phone—contact T-Mobile to see if you qualify. The IMEI is not blocked. An IMEI is often blocked when a phone is reported lost or stolen, or your installment plan is past due. To check your IMEI, visit https://swappa. com/esn. You have “sufficient usage” on the T-Mobile network. Postpaid accounts: You must have used your phone for at least 40 days on the line of service and your account must be in good standing. Prepaid accounts: The phone must have been used on this line for at least one year. If you’ve loaded at least $100 onto this line and every other line on your account since purchasing the phone, you can get around the one-year rule.

If you’re using an Android, see the Using the Android Unlocking Tool method to continue unlocking your phone. If you’re using an iPhone, all you’ll need to do is get a SIM card from your new provider and insert it into your phone. See How to Put a SIM Card Into an iPhone to learn how.

Samsung: 2019 and later models: Open your Settings app, tap Connections, and then More Connection Settings. 2018 and earlier models: Open the Device Unlock app in the app drawer. If you don’t see it, the phone is either from 2019 or later, or already unlocked. OnePlus 6T and newer: Open the Settings app, tap Wi-Fi and Internet, and then tap SIM & network. T-Mobile REVVLRY: Open the Settings app, tap Network & Internet, tap Mobile network, and then Advanced. Google Pixel: You will need to download an app called T-Mobile Device Unlock from the Play Store now. Search for the app in the Play Store and tap Install to download it. Other models: You should see an app called Device Unlock in your app drawer. If you don’t see it, the app is either hidden or the phone is already unlocked. [2] X Research source To check for hidden apps, see How to Find Hidden Apps on Android.

If you’re using the Device Unlock app, follow these steps to unlock your Android: Tap your phone in the Devices section. Scroll down and tap Security under “How Tos. " Tap Mobile Device Unlock and follow the on-screen instructions. You’re all done! If you don’t see that option, contact T-Mobile for further instructions.

If you’re using the Device Unlock app, follow these steps to unlock your Android: Tap your phone in the Devices section. Scroll down and tap Security under “How Tos. " Tap Mobile Device Unlock and follow the on-screen instructions. You’re all done! If you don’t see that option, contact T-Mobile for further instructions.

To start using your Android on another network, you’ll usually need to purchase a SIM card from that network. See Install a SIM Card in an Android to learn how to install a SIM card. If you were unable to successfully unlock your Android, contact T-Mobile by dialing *611 or 1-877-746-0909.