How to Setup a Nest Video Doorbell

Setting up the Nest Hello doorbell requires the Nest app, which you can download for Android and iOS. If you already have a Nest product, you’ll use the same app to manage all Nest devices.

After your Nest Hello is connected to the wall, launch the Nest app. It will ask which door your doorbell is located at. If this is your first Nest product, enter your password. If you have other Nest products, the doorbell will try to get it automatically. Next, the app will test the video quality. Press the doorbell to check the wireless chime. You should hear it and receive a notification. Finally, pick a language for visitors to hear from the doorbell. You’ll be asked to try Nest Aware for free for a limited time. The trial will expire without charging you, so there’s no reason not to try it.

What You Can Do for Free With Nest Hello Doorbell

Nest products that record video, such as the Hello doorbell, have two different levels of functionality. You can use the device for free, but with limited capabilities, or you can pay for Nest Aware and give your Nest camera a productivity boost. 

Not everyone will want or need the full capabilities Nest Aware provides. Here are the basic features everyone gets for free:

4 hours of recordingsBasic motion detectionSound detectionPeople seen (versus objects moving)

What You Can Do With a Nest Aware Account

If you decide to pay for the full feature set, you’ll be able to take your Nest Hello a little bit further with these enhancements:

Between 5-30 days of recording history (depending on the plan)Familiar faces to detect people you knowSmarter motion detectionAbility to set motion activity zones

How to Set Up Familiar Faces

Familiar faces will ask you if you know people that have come to your door. This allows you to get a sense of who is at your door, right from the notification. To turn this on with a Nest Aware subscription, you’ll need the Nest app.

Launch the Nest app, then tap the gear icon in the top right-hand corner. Tap Familiar faces, then tap the Familiar face detection toggle to enable it. The toggle should turn blue. The app will now keep a list of people’s faces for you to confirm whether or not you know the person.

How to Save Video Clips From the Nest App

A video clip saved from the Nest app on a mobile device can be 2-5 minutes long, while a clip saved on a desktop computer can be up to 60 minutes long.

Open the Nest Hello camera. With the video feed showing, scrub through the video to where you want the clip to start. Tap New Clip to create a new video clip. The app will automatically detect when the activity in the video stops and create a clip of the event recorded. After creating a clip, you’ll be presented with a shareable link for social networks, as well as a way to save the clip to your photo library.